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How Can We Help?

I have an account with a store included in the Clubshop Mall. Do I need to open a new account with them now?

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It’s not necessary. In fact, you earn cashback even if you use your usual accounts.

The essential thing is that before entering the store where you want to shop, you make sure you’re logged in the Clubshop Mall and get access exclusively through the links you find inside the Clubshop Mall.

If your Cashback is not credited within 15 days, please send us the missing order form and we will initiate a claim with the relevant merchant.

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